Mai

14.mai 2021

Nordea:Planlagt systemoppdatering i Corporate Access 15. Mai 2021

Berørte kunder:
Corporate Access File Transfer via Corporate Netbank
Corporate Access File Transfer via CA Web Services

Kundepåvirkning:
Systemoppdateringen kan føre til driftsforstyrrelser i tidsperioden 15. May mellom kl 0800 – 12.00.

Vi beklager ulempene dette medfører.

12.mai 2021

Nordea:

Planned service break in Corporate Access: May 15th, 2021

Affected customers: Corporate Access File Transfer customers via Corporate Netbank Corporate Access File Transfer customers via CA Web Services

Customer impact: Maintenance work will cause service disturbances on Saturday May 15th during 8:00-12:00 CET.

We apologise for the inconvenience, Nordea

April

23.april 2021

Nordea:

Planned Service Break in File Transfer Service
Oppdatert tidspunkt 24 april
Kundepåvirkning: Systemoppdatering vil føre til nedetid for Corporate Access tjenestene 24 april mellom kl. 12:00-16:00.
Vi beklager ulempene dette medfører, Nordea

22.april 2021

Nordea:

Planned Service Break Planned service break in Corporate Access: April 24th, 2021

Affected customers: Corporate Access customers

Customer impact: Maintenance work will cause service break in the Corporate Access services on Saturday April 24th during 08:30-12:00 CET.

We apologise for the inconvenience, Nordea

21.april 2021

Eika:

INFORMASJON FRA EIKA GRUPPEN
eArkivet var ikke tilgjengelig i natt, fram til ca 06:30 og det ble derfor ikke produsert Camt-filer.
Generering av Camtfiler er satt igang 09:20 og forventes ferdig ca 11:15.

14.april 2021

DNB:

Viktig informasjon :
Den 02.04 oppstod det en feil i et av våre systemer.
Dette har ført til at flere RGB filer ikke ble behandlet denne dagen.
Ettersom filene har stoppet, og ikke blitt prosessert, har det heller ikke blitt dannet noen mottaksretur (P002).
Betalingene skal derfor kun stå som "sendt til bank" i deres system.
Vi har besluttet å ikke re-sende filene da det er over 12 dager siden filene stoppet.
Vi beklager dette på det sterkeste.
Antall filer rammet ifra 24SevenOffice: 745
Avsender partner: PA944498
Vennlig hilsen
_____________________________________
IT Payment Systems Support
Teknisk Støtte
DNB Bank ASA

 

Nordea:

Planned service break in Corporate Access: April 16th-17th, 2021Affected customers: Corporate Access Payables customers Corporate Access customers using Corporate Netbank

Customer impact: Corporate Access Payables customers: Maintenance work may cause delays in delivering status reports for Corporate Access Payables. Maintenance work will start on Friday April 16 at 20:30 CEST and end at 23:00 CEST.

Corporate Access customers using Corporate Netbank: Corporate Netbank and Corporate Netbank Administration will not be available from Friday April 16 at 20.30 CEST to Saturday April 17 at 14.00 CEST at the latest.

We apologise for the inconvenience, Nordea

9.april 2021

Nordea:

Til våre kunder
Vi har forsinkelser på noen av gårsdagens Camt.54D filer.
Vi beklager ulempene dette medfører.
Best regards/ Vennlig hilsen,
Nordea Cash Management Customer Support

7.april 2021

Nordea:

Corporate Access Service Status - update Corporate Access Account Reporting files delayed on 2021-04-07

Status: New. Affected countries: Denmark, Norway, Sweden

Affected customers: Corporate Access Account Reporting Customers

Affected communication protocols: Corporate Access Account Reporting Customers

Customer impact: Corporate Access Account Reporting customers did not receive payment feedback files earlier today due to a database issue. The root incident is Solved now. Since 09:30 CEST the generation and sending of reports are continuing. Hopefully reports are out to customers from app. 11:00 CEST. Next update: 07/04/2021 12:00 CEST

We apologise for the inconvenience, Nordea

Mars

10.mars 2021

Nordea:

Nordea har hatt problemer med betalinger i valuta.

Det er bekreftet fra Nordea at problemet ligger hos de og at de retter opp feilen.

For flere spørsmål angående dette, vennligst kontakt Nordea på +47 232 06002.

 

9.mars 2021

Nordea:

Corporate Access Service Status Delay in processing of International payments out of Norway

Status: New Country Norway Affected users Customers initiating Intl. payments out of Norway.

Customer impact: Delay in processing of International payments out of Norway. Risk of missing cut-off. We apologise for any inconvenience.

5.mars 2021

Nordea:

Til våre kunder,
På lørdag 6. mars vil det være en planlagt systemoppdatering som vil føre til at filtjenesten Corporate Access ved bruk av SFTP, AS2 og Swiftnet Fleact vil være nede fra klokken 08:00-12:00.
Det vil også være nedetid i Corporate Netbank Søndag 7. mars ved sending og henting av filer.
Vi beklager ulempene dette medfører.

3.mars 2021

Nordea:

Corporate Access Planned Service Break

Planned service break in Corporate Access: March 6th, 2021

Affected customers: Corporate Access customers

Customer impact: Maintenance work will cause disruptions in the service on Friday March 6th during 08:00-12:00 CET.

We apologise for the inconvenience.

 

DNB:

Vi har oppdaget en feil i et av våre systemer som har ført til at noen betalingsfiler har blitt avvist ugyldig.
Dvs at betalingene har gått til betaling, men det er blitt laget en avvisningsretur som også har blitt sendt i retur til 24SevenOffice.

Dette gjelder kun RGB filer.
Avisningen inneholder følgende melding «Approval Data does not contain reference of P001».
Det er viktig at betalinger som har fått denne avvisningen ikke blir lagt inn på nytt, da betalingene faktisk har blitt behandlet hos oss.
Feilen ble rettet i bank kvelden 01.03.21.

Dersom kunden har utført betalingene dobbelt på grunn av avvisningen, ønsker vi at de tar kontakt med vårt kundesenter.

Februar

22.februar 2021

Nordea:

Kjære kunde,
Det har vært stopp i levering av enkelte filer/returfiler i løpet av helgen.
Vi arbeider med å løse problemet
Vi beklager ulempene dette medfører.

19.februar 2021

Nordea:

Corporate Access Service Status Detailed information for Corporate Access Payables transactions missing from account reports

Affected Countries Denmark, Finland, Norway, Sweden

Affected customers Corporate Access Account Reporting customers

Customer impact: Some CA XML Account Statement Standard (camt.053) and CA XML Account Statement Extended (camt.053 ext) for business day 17.02.2021 are missing detailed information about Corporate Access Payables transactions sent to Nordea.

If you wish to receive a copy of the report with this information included, please contact Nordea customer support. The statement is a copy of the statement sent earlier this morning and not a new statement. The report will be delivered with value DUPL present in but with a unique value in .

More information available in the Corporate Access Account Reporting Message Implementation Guidelines and Service Description available on nordea.com.

Next update: No further updates We apologise for the inconvenience, Nordea

 

Nordea:

File Transfer Planned Service Break Planned service break, Feb 20th, 2021 Affected customers: File Transfer customers using SFTP, AS2 and Swiftnet FileAct protocols

Customer impact: Maintenance work will be carried out during Saturday February 20th, 08:00-12:30 CET. Customers won't be able to connect to Nordea File Transfer services via SFTP, AS2 and Swiftnet FileAct during the service break.

We apologise for the inconvenience, Nordea

11.februar 2021

Nordea:

Corporate Access Planned Service Break Planned service break in Corporate Access: Feb 13th, 2021 Affected customers: Corporate Access customers

Customer impact: Maintenance work will be carried out during Saturday February 13th, 08:00-16:30 CET. Customers won't be able to connect to Corporate Access services during the service break.

We apologise for the inconvenience, Nordea

10.februar 2021

Nordea:

Corporate Access Service Status Detailed information for Corporate Access Payables transactions missing from account reports Status: New/Solved Country Norway

Affected users Corporate Access Account Reporting customers

Customer impact: Some CA XML Account Statement Standard (camt.053) and CA XML Account Statement Extended (camt.053 ext) for business day 09.02.2021 are missing detailed information about Corporate Access Payables payments in type of NO domestic and cross border payment.

If you wish to receive a copy of the report with this information included, please contact Nordea customer support.

9.februar 2021

Nordea:

Corporate Access Service Status Detailed information for Corporate Access Payables transactions missing from account reports

Status: New/Solved Country All Affected users Corporate Access Account Reporting customers

Customer impact: Some CA XML Account Statement Standard (camt.053) and CA XML Account Statement Extended (camt.053 ext) for business day 08.02.2021 are missing detailed information about Corporate Access Payables transactions sent to Nordea.

If you wish to receive a copy of the report with this information included, please contact Nordea customer support. The statement is a copy of the statement sent earlier this morning and not a new statement. The report will be delivered with value DUPL present in "copyduplicateindicator" but with a unique value in "msgid". More information available in the Corporate Access Account Reporting Message Implementation Guidelines and Service Description available on nordea.com.