Her finner du oversikt over Bank statusmeldinger for 2024
November
14. november 2024
Nordea:
Kjære kunde,
Grunnet vedlikehold på Corporate Access og Corporate Access Lite tjenestene vil kontoinformasjonsfiler og innbetalingsfiler bli forsinket for norske og svenske konti den 15. november. Rapportene vil bli levert rundt 8 CET på søndag 17. november
Vi beklager ulempene dette medfører.
Best regards/ Vennlig hilsen,
Nordea Cash Management Customer Support
Oktober
7. oktober 2024
Nordea:
Detailed information for Corporate Access Payables transactions missing from account reports, business day 4 October 2024
Country:
Denmark, Finland, Norway and Sweden
Affected customers:
Corporate Access Account Reporting customers
Customer impact
CA XML Account Statement Standard (camt.053) and CA XML Account Statement Extended (camt.053 ext) for business day 4 October 2024 are missing detailed information about Corporate Access Payables transactions sent to Nordea.
If you wish to receive a copy of the report with this information included, please contact Nordea customer support.
The statement is a copy of the statement sent earlier this morning and not a new statement. The report will be delivered with value DUPL present in
＜copyduplicateindicator＞but with a unique value in ＜msgid＞.
More information available in the Corporate Access Account Reporting Message Implementation Guidelines and Service Description available on nordea.com.
We apologise for the inconvenience,
Nordea
1. oktober 2024
Nordea:
Corporate Access Account Reports Delayed
Affected customers:
Corporate Access Account Reporting customers
Customer impact:
There is delay in delivery of Corporate Access Account Reports for business day of 30 September 2024 (for Danish currency accounts).
Impacted report types:
CA XML Account Statement Standard (camt.053)
CA XML Account Statement Extended (camt.053 ext)
CA XML Credit Advice (camt.054 C)
We apologise for the inconvenience,
Nordea
September
25. september 2024
Nordea:
Corporate Access Account reports for business day 24 September are delayed
Country: Denmark, Finland, Sweden and Norway
Affected customers: Corporate Access Account Reporting customers
Customer impact: Delay in delivery of Corporate Access account reports for business day 24 September.
All reports have now been delivered.
CA XML Account statement standard (camt.053)
CA XML Account statement extended (camt.053 ext)
CA XML Credit advice all payments (camt.054 C)
We apologise for the inconvenience,
Nordea
Nordea:
Corporate Access Account Reports Delayed
Country: All
Affected customers: Corporate Access Account Reporting customers
Customer impact: There is delay in delivery of Corporate Access account reports for business day of 24 September 2024.
Impacted report types:
CA XML Account statement standard (camt.053)
CA XML Account statement extended (camt.053 ext)
CA XML Credit advice all payments (camt.054 C)
We apologise for the inconvenience,
Nordea
12. september 2024
Nordea:
End of Day reporting for 11 September 2024 will be delayed.
Country: Denmark, Finland, Norway and Sweden.
Affected customers: Corporate Access Account Reporting customers
Customer impact: End of Day reports for business day 11 September 2024 will be delayed due to technical processing issues.
We apologise for the inconvenience,
Nordea
5. september 2024
Nordea:
Planned service break in Corporate Access and Corporate Access Lite, 14-15 and 21-22 September
Affected customers:
Corporate Access and Corporate Access Lite customers
Service break time:
Saturday 14 September at 21:30 CET - Sunday 15 September at 04:30 CET
Saturday 21 September at 20:00 CET - Sunday 22 September at 02:30 CET
Customer impact:
Nordea will have major service breaks during 14-15 and 21-22 September that will impact our customers’ banking services.
There will be service downtime in connectivity of Corporate Access and Corporate Access Lite during the service break time frames mentioned above.
We apologise for the inconvenience,
Nordea
2. september 2024
Nordea:
Planned service break in Corporate Access Payables, 7 September 2024
Affected customers:
Customer using Corporate Access Payables service
Customer impact:
Maintenance work will cause service disruptions in Corporate Access Payables on Saturday 7 September 2024 at 9:30 - 12:30 CEST.
We apologise for the inconvenience,
Nordea
August
30. august 2024
Nordea:
Account reporting for 29 August 2024 will be delayed.
Country: Denmark, Finland, Norway and Sweden.
Affected customers: Corporate Access Account Reporting customers
Customer impact: Generation for CAAR reporting for business day 29 August 2024 will be delayed due to technical processing issues. Investigation is ongoing.
We apologise for the inconvenience,
Nordea
30. august 2024
Nordea:
Removal of unsafe settings in SFTP protocol, following the cryptography standard
Affected customers:
Corporate Access and Corporate Access Lite customers using SFTP protocol
Corporate eGateway customers using SFTP protocol
Other File Transfer service customers using SFTP protocol
Change time :
TEST environment: change implemented on August 26th, 2024
PRODUCTION environment: end of October, exact date will be informed later
Change and Customer impact:
In support to provide secure services and solutions to our customers, Nordea introduces SFTP Cryptography Standard to ensure only secure algorithms, key lengths and other cryptographic applicable attributes are used in SFTP protocol.
SFTP Cryptography Standard of Nordea is documented and published in SFTP section of File Transfer page on Nordea.com.
In order for customers to have working SFTP connections to send/receive files to/from Nordea via SFTP, customers need to follow the standard in own SFTP solutions too. The standard applies to both client (sending to Nordea) and sever (receiving from Nordea).
Nordea have made the set of changes following SFTP Cryptography Standard in TEST environment already. Customers can perform connectivity test in TEST environment if needed (which is the same kind of test performed during customer onboarding), to check whether the SFTP connectivity works, and find out how to adjust the settings in case of connection problems.
NOTE! We will make the same set of changes in PROD during Oct. Please test and solve connections issues in TEST before that. If you don’t work in the relevant area related to this change, it is important that you forward the message to the correct person/department within your company or your vendor as soon as possible.
Where to find the standard document :
File Transfer page of Nordea.com
1. Go into nordea.com
2. Search for: "File transfer service". When results are revealed, click the link of “File transfer"
3. ln the page opened, scroll down and there is the section "SFTP". Standard document is published under SFTP section.
We apologise for the inconvenience,
Nordea
19. august 2024
Nordea:
Planned service break in Corporate Access and Corporate Access Lite, 25 August 2024
Affected customers:
Corporate Access and Corporate Access Lite customers
Customer impact:
Maintenance work will cause service downtime in Corporate Access and Corporate Access Lite on Sunday 25 August 2024 at 11:00 - 13:00 CEST.
We apologise for the inconvenience,
Nordea
7. august 2024
Nordea:
Disruption in Corporate Access File Transfer
Country: All
Affected customers: Corporate Access and Corporate Access Lite customers using Corporate Access File Transfer via Corporate Access Web Services, Corporate Netbank or Nordea Business
Customer impact: Root cause causing the issue has been fixed.
Files created between 22:00 CET yesterday and 9:05 CET today are not yet available for download. Activities to resolve this are ongoing.
File upload via Corporate Netbank and Nordea Business has been working normally since 9:05 CET.
New files created since 9:05 CET are available for download.
We apologise for the inconvenience,
Nordea
Juli
2. juli 2024
Nordea:
Some Swedish domestic payments have missed cut off and will be executed 2 July 2024.
Affected customers: Corporate Access Payables customers with Swedish domestic payments with execution date 1 July
Customer impact: Processing of some Swedish domestic payments with execution date 1 July was delayed and payments did to miss cut off. Impacted payments have been executed today 2 July 2024.
We apologise for the inconvenience,
Nordea
Juni
18. juni 2024
DNB:
Vi har i øyeblikket en utfordring i robotbehandlingen av nye bestillinger av bankintegrasjon. Siden fredag kl. 12:45 er saker fortsatt ikke behandlet. Vi jobber på spreng med å rette feilen og håper å få kjørt sakene så snart som mulig.
Vi beklager så mye.
13. juni 2024
Nordea:
Dear customer,
Planned service break in File Transfer Services, 15 June 2024
Affected customers:
Corporate Access customers
File Transfer customers using SFTP, AS2, EBICS, ePEPPOL and SwiftNet FileAct protocols
Customer impact:
Maintenance work will cause service downtime in Corporate Access and connections on Saturday 15 June 2024 at 11:00 - 13:00 CEST.
We apologize for the inconvenience this entails.
//
Kjære kunde,
Det er planlagt oppdatering av våre systemer 15. juni mellom kl. 11:00 og 13:00
Kunder som er berørt:
Corporate Accesskunder
Filhåndtering for kunder som bruker SFTP, AS2, EBICS, ePEPPOL og SwiftNet FileAct protokoller
Vedlikeholdet kan påvirke ustabilitet i våre systemer mellom kl. 11:00 og 13:00
Vi beklager ulempene dette medfører.
Best regards/ Vennlig hilsen,
Nordea Cash Management Customer Support
10. juni 2024
Nordea:
Planned service break in Corporate Access, 15 June 2024
Affected customers:Corporate Access customers
Customer impact:Maintenance work will cause service downtime in Corporate Access on Saturday 15 June 2024 at 11:00 - 13:00 CEST.
We apologise for the inconvenience,
Nordea
5. juni 2024
Nordea:
Detailed information for Corporate Access Payables transactions missing from account reports
Country:Denmark, Finland, Norway and Sweden
Affected customers:Corporate Access Account Reporting customers
Customer impact:CA XML Account Statement Standard (camt.053) and CA XML Account Statement Extended (camt.053 ext) for business day 03.06.2024 are missing detailed information about Corporate Access Payables transactions sent to Nordea.
If you wish to receive a copy of the report with this information included, please contact Nordea customer support.
The statement is a copy of the statement sent earlier this morning and not a new statement. The report will be delivered with value DUPL present in
＜copyduplicateindicator＞but with a unique value in ＜msgid＞.
More information available in the Corporate Access Account Reporting Message Implementation Guidelines and Service Description available on nordea.com.
We apologise for the inconvenience,
Nordea
Mai
23. mai 2024
Nordea:
Kjære kunde,
Vi har forsinkelser i levering av Corporate Access account reports/Cremul filer for norske konti, fortsatt noe fra bankdag 21, og 22.Mai
CA XML Account statement standard (camt.053)
CA XML Account statement extended (camt.053 ext)
CA XML Credit advice all payments (camt.054 C)
Vi beklager ulempene dette medfører.
Best regards/ Vennlig hilsen,
Nordea Cash Management Customer Support
22. mai 2024
Nordea:
Corporate Access Account reports for Norwegian accounts delayed
Country: Norway Affected customers: Corporate Access Account Reporting customers
Customer impact: Delay in delivery of Corporate Access account reports for Norwegian accounts, business day 21 May 2024.
CA XML Account statement standard (camt.053) CA XML Account statement extended (camt.053 ext) CA XML Credit advice all payments (camt.054 C)
We apologise for the inconvenience, Nordea
April
22. april 2024
DNB:
DNB har ved en feil produsert duplikater av inngående transaksjonsdata i C054C filer for betalinger kreditert den 19.04.24.
Noen transaksjoner fra DNB kontoer til andre DNB kontoer, gjort uten KID, ble levert dobbelt i én og samme fil. Dette medførte at en betaling bare har blitt kreditert mottaker en gang, men blitt rapportert dobbelt i C054C filen. Dette kommer frem i filene ved at de har nesten identisk innhold i alle felter, som f.eks AcctSvcrRef, TxId, Amount og RmtInf feltene. Vi har funnet duplikater både i filer levert rundt klokken 15:00, og filene som er levert rundt midnatt.
Vi ønsker å presisere at det er ikke snakk om dupliserte transaksjoner, men at det dreier seg om informasjon om innbetalinger som er kommet dobbelt. Det er derfor ikke nødvendig å tilbakebetale noe til avsender, da de også bare er debitert én gang.
Vi beklager på det sterkeste ulempene dette har medført. Oppfølgingsspørsmål kan tas med kundesenter i DNB på telefon 915 04 800.
19. april 2024
DNB:
Hei!
Vi ønsker å opplyse om at vi har hatt et tilfelle den 17.04.2024 hvor det har blitt levert dupliserte transaksjonsdata på innbetalingsfiler (C054C og/eller Cremul-filer).
På grunn av denne feilen, så har transaksjoner som opprinnelig ble levert på fil på ettermiddagen blitt levert på nytt rundt midnatt samme dag. Filene levert rundt midnatt inneholder i noen tilfeller nye transaksjonsdata som ikke har blitt levert dobbelt, så innholdet i de to filene er ikke nødvendigvis identiske. Transaksjonene som har blitt duplisert er betalinger uten KID mellom kontoer i DNB.
Vi ønsker å understreke at transaksjonene ikke faktisk har blitt kreditert til mottakers konto to ganger, det er kun selve innbetalingsinformasjonen som har blitt duplisert, ikke selve posteringene.
Det er derfor ikke nødvendig å returnere disse "dobbelt innbetalingene" siden ingen av innbetalingene faktisk har blitt kreditter konto to ganger.
Oppfølgingsspørsmål kan tas med kundesenter i DNB på telefon 915 04 800
Mars
25. mars 2024
Nordea:
Authentication issues in SFTP protocol
Affected countries: All
Affected customers: Some of the Corporate Access customers using SFTP protocol Customer impact: Some customers using SFTP protocol receive authentication errors. Problem seems to be on-and-off. IT is investigating the issue.
We apologize the inconveniences caused, Nordea
15. mars 2024
Nordea:
Kjære kunde,
Grunnet vedlikehold vil Corporate Access Payables tjenesten være ustabil tirsdag19. mars 2024 mellom 20:00 - 23:00 CET.
Vi beklager ulempene dette medfører.
Best regards/ Vennlig hilsen,
Nordea Cash Management Customer Support
1. mars 2024
Handelsbanken:
Hi,
Camt053E has now been sent from Handelsbanken.
We apologize for any inconvenience this might have caused.
Have a nice day
Hi,
Unfortunately we have a problem with the sending of Camt053E today.
The files have not been sent from Handelsbanken yet.
We're working urgently to solve this as soon as possible.
We'll get back to you shortly.
Februar
29. februar 2024
TietoEvry:
Vi opplever en incident på TE Banking-siden.
Det er for tiden problemer med å motta filer for bedriftsnettbank.
De jobber med en løsning.
21. februar 2024
DNB:
This e-mail is to inform you that there was a database connection issue in our system on the 11th of February 2024, that caused several preappoved payments that was sent on the 11th of February, to be sent to Connect (nettbank) for approval, in stead of getting processed.
The payments that were still waiting for approval, and had passed the requested execution date, has been cancelled by us and P002 rejection is sent out. The P002 should have the rejection reason "An authorized user has cancelled the order".
The payments that had not passed the due date, has been reloaded in our system today, and they are waiting execution or have been rejected due to valid reasons.
We are very sorry for the inconvenience, and the extra work this causes for you.
Best regards
Januar
18. januar 2024
Nordea:
Kjære kunde,
På grunn av vedlikehold av Corporate Access Payables og Corporate Access Filtjenester, vil tjenestene være utilgjengelige/ustabile i periodene:
Lørdag 20 januar 10:00 - 14:00 CET
Søndag 21 januar 08:00 - 09:00 CET
Vi beklager ulempene dette medfører.
11. januar 2024
Nordea:
Kjære kunde,
Kontoinformasjonsfiler og innbetalingsfiler er forsinket for 10.01.2023.
Det jobbes med å rette dette.
Vi beklager ulempene dette medfører.
3. januar 2024
Nordea:
Corporate Access Account reports for Norwegian accounts delayed
Country: Norway
Affected customers: Corporate Access Account Reporting customers
Customer impact Delay in delivery of Corporate Access account reports for Norwegian accounts, business day 2 January 2024.
CA XML Account statement standard (camt.053)
CA XML Account statement extended (camt.053 ext)
CA XML Credit advice all payments (camt.054 C)
We apologise for the inconvenience,
Nordea
2. januar 2024
Nordea:
Planned service break in Corporate Access, 6 Jan 2024
Affected customers:
Corporate Access customers
Customer impact:
Maintenance work will cause disruption in Corporate Access Payables service during 08:00 - 13:00 CET on Saturday 6 January 2024.
We apologise for the inconvenience,
Nordea